Welcome to Vintage Replacements. These Terms & Conditions govern your use of our website and the purchase of products from us. By using our website or placing an order, you agree to be bound by these Terms.
These Terms do not affect your statutory rights under UK consumer law.
Vintage Replacements is an online retailer specialising in replacement china, vintage tableware and discontinued ceramics.
Throughout these Terms, “we”, “our” and “us” refer to Vintage Replacements.
Vintage and antique ceramics require specialist packaging.
Every item is individually wrapped using protective materials before being securely boxed to minimise the risk of damage during transit. Larger orders containing multiple fragile items are packed with additional protection wherever necessary.
By using this website you agree to:
We reserve the right to suspend or refuse access where misuse is suspected.
Most items sold by Vintage Replacements are genuine vintage or pre-owned pieces.
As vintage items have often been in use for many years, slight manufacturing variations, age-related wear or differences in colour, backstamps and glaze may naturally occur.
We make every effort to:
Please read descriptions carefully and review all photographs before purchasing.
All prices are shown in Pounds Sterling (£).
No VAT is charged.
We reserve the right to change prices without notice, although any confirmed order will not be affected.
Occasionally genuine pricing errors may occur. If this happens we will contact you before dispatch to discuss your options.
When you place an order you will receive an acknowledgement email confirming that your order has been received.
This does not constitute acceptance of your order.
A contract is formed only when your order has been accepted and dispatched.
We reserve the right to cancel any order where:
Any payment taken for a cancelled order will be refunded in full.
We accept secure payment through the payment methods displayed during checkout.
Your payment information is processed securely by our payment providers. We do not store your full payment card details.
Delivery information, dispatch times and shipping charges are detailed on our Delivery, Returns & Refunds page.
Risk in the goods passes to you once your order has been delivered.
Ownership of the goods remains with Vintage Replacements until payment has been received in full.
Our Returns Policy forms part of these Terms & Conditions.
Please refer to our Delivery, Returns & Refunds page for full details.
Nothing within these Terms limits your statutory rights under the Consumer Rights Act 2015 or Consumer Contracts Regulations.
Vintage china differs from newly manufactured products.
Small production differences between items may exist, including:
These variations are normal characteristics of vintage ceramics and are not considered defects.
As many of our products are one-of-a-kind, stock levels change continually.
If an item has sold elsewhere before your order is processed, we will notify you promptly and issue a full refund.
We make every reasonable effort to ensure that information on this website is accurate.
However, occasional errors may occur.
We reserve the right to correct errors, update descriptions and amend information without prior notice.
Unless otherwise stated, all website content including:
belongs to Vintage Replacements and may not be copied, reproduced or used without our written permission.
Nothing within these Terms excludes liability for:
Subject to the above, Vintage Replacements shall not be liable for indirect or consequential losses arising from the use of this website or the purchase of products.
Your personal information is handled in accordance with our Privacy Policy.
We will only use your information as described within that policy and in accordance with applicable UK data protection legislation.
Our website may contain links to third-party websites.
These links are provided for convenience only.
We have no control over the content or policies of external websites and accept no responsibility for them.
We may update these Terms & Conditions from time to time.
The latest version will always be published on this website.
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms & Conditions, please contact Vintage Replacements and we will be happy to assist.
